Boutiques have a certain appeal that attracts customers to them. They emit an ambiance that makes people feel comfortable while they shop. They make people feel like the items they are finding are unique and even exotic. The atmosphere is so important because people don’t shop at boutiques to find the best deals or to have loads of merchandise to choose from. They go there for the experience. They like how the boutique experience makes them feel. As a boutique owner, it is up to you to create the atmosphere that will keep your customers returning, time and time again.

  1. The décor in a boutique is a large part of what makes it unique. People love to browse the merchandise and admire the furniture, rugs, and art. Even though these things may not be for sale, they still show the customers what type of style you have and how much you care about creating a boutique that caters to shoppers like them. The more you can feed this desire to be somewhere beautiful and unique, the more your shoppers will enjoy their experiences there.
  2. Many boutiques take it a step further and use furniture around the shop to encourage customers to hang out, have coffee and cookies, or simply relax when they are tired of shopping. Not only does it encourage people to shop longer, but it gives you another way to make the customer feel like you care about their comfort. Vintage or upscale furniture pieces are like works of art that customers can appreciate and admire, adding to the mood experience of the boutique.
  3. Another form of décor in your boutique is the lighting. Imagine the difference between a shop lit with fluorescent bulbs and one with soft spot lights, natural light, track lighting, and unique chandeliers. You want to encourage your shoppers to use all of their senses while they’re in your store. You want them to have a “whole body” experience and open their minds to new ideas, products and even price categories. Using creative lighting will help to put them into the mood to do just that.
  4. Your displays should also all be interesting and easy to access. Don’t overfill your garment racks, making it difficult for shoppers to see what you have. A neatly organized garment rack is much more attractive. Use open pieces of furniture, like an armoire, to create displays. Hanging things facing out towards the center of the store also helps to entice customers to browse. Use mannequins or hanging forms to show customers how pieces look when worn because sometimes you can’t tell how appealing something is when it’s simply on a hanger.

Use these ideas and come up with more of your own to have your boutique décor represent you and give the customers what they’re there for, a unique shopping experience.

About the Author: John Garvey is on the staff of Only Garment Racks, a leading online source of garment racks including clothing racks. Find a high quality garment rack or clothing rack at